Terms of service
OVERVIEW
This website and its related services are operated by the Prairieoath team.
Throughout the website, the terms “we,” “us,” and “our” refer to Prairieoath and/or WS Trading Company Ltd., as applicable.
Prairieoath provides this website, including all information, products, services, tools, and features available through this website, subject to your acceptance of these Terms of Service (“Terms”).
By visiting our website, creating an account, placing an order, or using any of our services, you agree to be bound by these Terms, including any additional policies and terms referenced on our website.
These Terms apply to all users of the website, including visitors, customers, and other users who access or interact with our services.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use our website or services.
Any new features, services, or tools added to our website will also be subject to these Terms.
We reserve the right to update, modify, or replace any part of these Terms by posting updated versions on our website. Your continued use of our website after changes are posted means you accept the updated Terms to the extent permitted by applicable law.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you agree that you will not use our products or services for any unlawful or unauthorized purpose.
You must comply with all applicable federal, state, local, and other applicable laws and regulations when using our website.
You must not:
- Violate applicable laws or regulations
- Infringe intellectual property rights
- Upload viruses, malware, or harmful code
- Attempt to interfere with website security or operation
- Use our website for fraudulent or abusive activities
We reserve the right to restrict or terminate access to our services where permitted by applicable law if these Terms are materially violated.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service or cancel orders where permitted by law for legitimate reasons, including:
- Payment authorization failure
- Suspected fraudulent activity
- Product availability issues
- Shipping restrictions
- Incorrect information affecting order processing
Payment information is processed through secure third-party payment providers using appropriate security measures.
You agree not to reproduce, copy, sell, resell, or exploit any portion of our website, services, content, or materials without our written permission, except where permitted by applicable law.
The headings used in these Terms are for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that information provided on our website is accurate, complete, and updated.
Information may include:
- Product descriptions
- Prices
- Availability
- Product details
- Shipping information
- Payment information
However, we do not guarantee that all information will always be free from errors or omissions.
We reserve the right to correct errors, update information, or modify website content when appropriate.
Nothing in this section limits any rights or protections available to consumers under applicable laws.
SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES
Product prices may change from time to time.
Any price changes will not affect orders that have already been confirmed and accepted.
We reserve the right to modify, suspend, or discontinue any part of our services where permitted by applicable law.
Before completing a purchase, customers will be shown applicable:
- Product prices
- Shipping fees
- Applicable charges
- Total amount payable
SECTION 5 – PRODUCTS AND SERVICES
Certain products may only be available online and may have limited availability.
We make reasonable efforts to display product:
- Colors
- Images
- Materials
- Designs
- Sizes
- Features
as accurately as possible.
However, actual colors may vary depending on your device settings and screen display.
Product descriptions and images should be reviewed together with the information provided on the relevant product page.
We reserve the right to limit product availability, quantities, or sales regions where permitted by law.
SECTION 6 – ORDERS, BILLING, AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order where permitted by applicable law.
We may limit or cancel quantities purchased per customer, household, or order when necessary, including situations involving:
- Suspected fraudulent activity
- Unauthorized resale activities
- Abuse of promotional offers
- Limited product availability
- Incorrect order information
If we modify or cancel an order, we may attempt to notify you using the contact information provided during checkout.
You agree to provide accurate, complete, and current information when placing an order.
This includes:
- Name
- Email address
- Shipping address
- Billing information
- Payment details
You agree to update your account information when necessary to allow us to complete transactions and contact you regarding your order.
For additional information regarding returns and refunds, please review our Return & Refund Policy.
SECTION 7 – SHIPPING INFORMATION
Prairieoath provides shipping options for customers in the United States and other regions.
United States Shipping
Available shipping options include:
Standard Shipping: $8.99
Express Shipping: $12.99
International Shipping
Available shipping options include:
Standard Shipping: $12.99
Express Shipping: $15.99
Free Shipping
Orders over $59.99 qualify for free shipping.
Shipping costs and delivery estimates may vary depending on:
- Shipping destination
- Carrier availability
- Order size
- Product availability
- Other logistics factors
The applicable shipping options, fees, and estimated delivery information will be displayed during checkout before completing your purchase.
Prairieoath is not responsible for delays caused by circumstances outside our reasonable control, including:
- Carrier delays
- Severe weather
- Customs procedures
- Incorrect shipping information provided by customers
- Other transportation-related issues
SECTION 8 – PRODUCTS, AVAILABILITY, AND CHANGES
Product availability may change without notice.
We reserve the right to:
- Update product descriptions
- Change prices
- Discontinue products
- Limit product quantities
- Restrict availability where permitted by law
We make reasonable efforts to ensure product information is accurate.
However, we cannot guarantee that:
- Product colors displayed on your device exactly match the actual product
- All product information is completely error-free
- Products will always remain available
If a product becomes unavailable after an order has been placed, we will contact you and provide an appropriate solution where applicable.
SECTION 9 – THIRD-PARTY SERVICES AND TOOLS
Our website may use third-party services and tools, including:
- Payment providers
- Shipping services
- Analytics services
- Customer support tools
- Marketing platforms
These third-party services may have their own terms, conditions, and privacy policies.
Prairieoath does not control or operate these third-party services and is not responsible for their independent practices.
You should review the applicable terms and privacy policies of third-party providers before using their services.
SECTION 10 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
Third-party links are provided for convenience and may lead to websites that are not operated or controlled by Prairieoath.
We are not responsible for:
- Third-party website content
- Accuracy of information
- Privacy practices
- Products or services provided by third parties
Before using third-party websites, we recommend reviewing their terms and privacy policies.
SECTION 11 – USER COMMENTS, REVIEWS, AND SUBMISSIONS
If you submit reviews, comments, suggestions, photos, feedback, or other content to Prairieoath, you agree that:
- You own or have the necessary rights to submit such content
- Your content does not violate the rights of others
- Your content is not unlawful, misleading, harmful, or abusive
Where permitted by applicable law, you grant Prairieoath permission to use submitted content for purposes related to our business, including improving our services, displaying customer feedback, and promoting our products.
We reserve the right to remove content that we reasonably believe:
- Violates these Terms
- Violates intellectual property rights
- Contains harmful or illegal material
- Is misleading or abusive
We are not obligated to publish, maintain, or respond to every submission.
SECTION 12 – PERSONAL INFORMATION
Your submission and use of personal information through our website are governed by our Privacy Policy.
Our Privacy Policy explains:
- What information we collect
- How information is used
- How information is protected
- Your privacy choices
Please review our Privacy Policy for additional information.
SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain errors or omissions relating to:
- Product descriptions
- Pricing
- Promotions
- Availability
- Shipping information
We reserve the right to correct errors and update information when appropriate.
Where permitted by applicable law, we may cancel or refuse to process an order if important information was incorrect at the time of purchase.
Nothing in these Terms limits any rights available to customers under applicable consumer protection laws.
SECTION 14 – PROHIBITED USES
You may not use our website or services for any unlawful or unauthorized purpose.
You agree not to:
(a) Violate any applicable federal, state, local, or international laws or regulations;
(b) Infringe upon the intellectual property rights of Prairieoath or any third party;
(c) Upload or transmit viruses, malware, harmful code, or any material that may interfere with the operation of our website;
(d) Attempt to gain unauthorized access to our systems, accounts, or security features;
(e) Use our website for fraudulent activities or misleading transactions;
(f) Collect or misuse personal information of other users without authorization;
(g) Use automated tools, scraping, crawling, or similar methods to collect website content without permission;
(h) Submit false, misleading, abusive, threatening, or harmful information;
(i) Interfere with the normal operation, security, or performance of our website or services.
We reserve the right to suspend or terminate access to our services when users violate these Terms or applicable laws.
SECTION 15 – DISCLAIMER OF WARRANTIES
Prairieoath makes reasonable efforts to maintain a reliable and functional website.
However, to the maximum extent permitted by applicable law, we do not guarantee that:
- The website will always operate without interruption;
- The website will always be free from errors;
- All information will always be completely accurate;
- Products or services will meet every individual expectation.
Our website and services are provided on an “as available” basis, except where certain warranties or protections are required by applicable law.
Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Prairieoath and WS Trading Company Ltd. will not be responsible for indirect, incidental, special, or consequential damages arising from:
- Use of our website;
- Use of our services;
- Delays caused by third parties;
- Losses resulting from circumstances outside our reasonable control.
This limitation does not apply where liability cannot legally be excluded or limited.
Certain states may provide additional consumer protections. Nothing in these Terms is intended to restrict any rights available under applicable laws.
SECTION 17 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Prairieoath, WS Trading Company Ltd., and their employees, officers, agents, partners, and service providers from claims, damages, liabilities, or expenses arising from:
- Your violation of these Terms;
- Your misuse of our website or services;
- Your violation of applicable laws;
- Your infringement of third-party rights.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions of these Terms will continue to remain valid and enforceable.
SECTION 19 – TERMINATION
These Terms remain effective unless terminated by you or Prairieoath.
You may stop using our website or services at any time.
We may suspend or terminate access to our services if we reasonably believe that you have:
- Violated these Terms;
- Engaged in fraudulent activity;
- Used our services unlawfully.
Termination does not affect obligations or rights that arose before termination, including:
- Completed orders;
- Payment obligations;
- Refund obligations;
- Other applicable rights.
SECTION 20 – ENTIRE AGREEMENT
These Terms, together with our website policies and related notices, constitute the complete agreement between you and Prairieoath regarding your use of our website and services.
Our failure to enforce any provision of these Terms does not waive our right to enforce that provision in the future.
SECTION 21 – GOVERNING LAW
These Terms and your use of the Prairieoath website are governed by applicable laws of the United States and the State of Colorado, except where mandatory consumer protection laws require otherwise.
We comply with applicable federal, state, and local laws related to:
- Online commerce;
- Consumer transactions;
- Payment processing;
- Customer privacy;
- Business operations.
Nothing in these Terms is intended to remove or limit rights provided to customers under applicable law.
SECTION 22 – CHANGES TO THESE TERMS
We may update these Terms from time to time due to:
- Changes in our services;
- Business updates;
- Legal requirements;
- Technical improvements.
The updated version will be posted on this page with the applicable revision date.
Where required by law, we may provide additional notice regarding significant changes.
Your continued use of our website after updated Terms are posted means you accept the revised Terms to the extent permitted by applicable law.
CONTACT INFORMATION
For questions regarding these Terms of Service, your order, or our services, please contact us:
Prairieoath
Company Name:
WS Trading Company Ltd.
Company Address:
6161 S Syracuse Way, Ste 320
Greenwood Village, CO 80111
United States
Email:
service@prairieoath.com
Important Notice
The company address listed above is not a return address and does not accept product returns.
Please do not send returned products to this address unless specifically instructed by our customer service team.
To request a return or obtain the correct return instructions, please contact: